Also called epiphora. Tears that spill onto the cheek.
What it is
Epiphora means tears spilling onto the cheek. It happens either because too many tears are made, or because they cannot drain away.
Symptoms
Tears running down the face, blurred vision, sore skin below the eye, and a sticky eye in the morning.
Causes
A blocked or narrowed drainage system, a lid that does not sit against the eye, or a dry, irritated surface that makes reflex tears.
When to get it checked
Have it checked if watering is constant, if there is a swelling beside the nose, or if the eye is sticky or sore.
How it is checked
Every plan starts with an examination by a consultant, not a photograph or a questionnaire.
- Your consultant examines the lids and the drainage openings, and gently syringes the tear duct to find where the blockage is.
- What your consultant finds is explained in plain English, there and then.
- You leave with a written plan and, where treatment is right for you, a written fee.
- You are never asked to decide on the day.
If surgery is not the right answer, your consultant will say so, and explain what happens if you do nothing.
Questions patients ask
Do I need a referral?
No. You can request a consultation directly. A letter from your GP or optometrist is helpful if you have one, and your insurer may ask for it.
Will I need surgery?
Not always. Your consultant will explain whether treatment is needed, what each option involves, and what happens if you do nothing.
What happens at the consultation?
Your consultant examines the lids and the drainage openings, and gently syringes the tear duct to find where the blockage is. You leave with a written plan and fee, and time to decide.
How soon can I be seen?
The clinic team will offer the first suitable appointment, and sooner where your consultant judges it urgent.